Last updated: June 2026

Welcome to Alvarado Street Bakery! The terms 'we', 'us' and 'our' refer to Alvarado Street Bakery. Alvarado Street Bakery operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the 'Services'). Alvarado Street Bakery is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these 'Terms of Service' or 'Terms') describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services, you may be asked to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

We have made every effort to provide an accurate representation of our products and services in our online stores. However, colors or product appearance may differ from how they appear on your screen due to your device type and settings. We do not warrant that the appearance or quality of any products purchased by you will meet your expectations or be the same as depicted in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any products we offer.

Our products contain the common allergen ofs including wheat and soy. Please review all product labels carefully before consuming. We recommend refrigerating or refreezing products promptly upon delivery for the longest shelf life.

Products are shipped frozen and will arrive thawed — this is expected and does not constitute a defect. If you have specific dietary concerns, please contact us before ordering.

Section 3 — Orders

When you place an order, you are making an offer to purchase. Alvarado Street Bakery reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Alvarado Street Bakery confirms acceptance. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 — Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes or import charges. Shipping is included in the retail price of all products.

You agree to provide current, complete and accurate purchase and payment information for all purchases. You represent and warrant that the payment information you provide is true, correct, and complete, and that you are duly authorized to use such payment method.

Section 5 — Shipping and Delivery

All orders ship via FedEx Home Delivery. Products are frozen at the time of shipment and are designed to arrive thawed — this is expected and does not constitute a defect. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you. Please see our Shipping Policy for full details.

Section 6 — Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, are owned by Alvarado Street Bakery, its affiliates or licensors and are protected by U.S. and foreign intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, or create derivative works of any material on the Services without our prior written consent.

Section 7 — Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input. We provide access to such tools 'as is' and 'as available' without any warranties of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Section 8 — Third-Party Links

The Services may contain hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party websites. If you decide to leave the Services to access third-party sites, you do so at your own risk. We are not liable for any harm or damages related to your use of any third-party websites.

Section 9 — Relationship with Shopify

Alvarado Street Bakery is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Alvarado Street Bakery. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Alvarado Street Bakery. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases with Alvarado Street Bakery.

Section 10 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed at alvaradostreetbakery.com/policies/privacy-policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Section 11 — Feedback

If you submit any ideas, suggestions, feedback, or reviews ('Feedback'), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including commercial use. You represent and warrant that you own or have all necessary rights to all Feedback submitted.

Section 12 — Errors, Inaccuracies and Omissions

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Section 13 — Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services: (a) for any unlawful or malicious purpose; (b) to violate any regulations, rules, laws, or ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, intimidate, or harm any person; (e) to transmit false or misleading information; (f) to send any 'junk mail,' 'spam,' or any other similar solicitation; (g) to impersonate or attempt to impersonate any other person or entity.

Section 14 — Termination

We may terminate this agreement or your access to the Services in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

Section 15 — Disclaimer of Warranties

Except as expressly stated by Alvarado Street Bakery, the services and all products offered through the services are provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. We do not guarantee, represent or warrant that your use of the services will be uninterrupted, timely, secure or error-free.

Section 16 — Limitation of Liability

To the fullest extent provided by law, in no case shall Alvarado Street Bakery, our partners, directors, officers, employees, affiliates, agents, contractors, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the services or any products procured using the services.

Section 17 — Indemnification

You agree to indemnify, defend and hold harmless Alvarado Street Bakery, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

Section 18 — Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service.

Section 19 — Waiver; Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service.

Section 20 — Assignment

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

Section 21 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, where Alvarado Street Bakery is headquartered. You and Alvarado Street Bakery consent to venue and personal jurisdiction in the state and federal courts located in Sonoma County, California.

Section 22 — Changes to Terms of Service

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

Section 23 — Contact Information

Questions about the Terms of Service should be sent to us at:

 

Alvarado Street Bakery
support@alvaradostreetbakery.com
2225 S. McDowell Blvd. Ext., Petaluma, CA 94954
Office hours: 9am – 5pm, Monday – Friday

 

Accessibility Statement

Alvarado Street Bakery is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility

•       WCAG 2.1 Level AA standards

•       Alternative text for images

•       Keyboard navigation support

•       Clear heading structure

•       Sufficient color contrast

•       Readable fonts and text sizing

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, please contact us at info@alvaradostreetbakery.com and we will respond as quickly as possible.